Account Management
Everything you need to know about managing your Ajarni account, from basic settings to advanced security features.
Quick Security Tips
Keep your account safe with these best practices
Use a strong, unique password
Combine letters, numbers, and symbols for better security
Keep your email updated
This is how we'll contact you about important account changes
Review privacy settings regularly
Make sure you're comfortable with what information is shared
Enable two-factor authentication
Add an extra layer of security to protect your account
Account Management Topics
Click on any topic below to learn more about managing your account
Profile Settings
Update your personal information, profile picture, and bio
- Change profile picture
- Update personal information
- Edit bio and description
- Manage contact details
Account Security
Secure your account with strong passwords and 2FA
- Change password
- Enable two-factor authentication
- Review login activity
- Manage trusted devices
Privacy Settings
Control who can see your information and how it's used
- Profile visibility settings
- Data sharing preferences
- Communication settings
- Cookie preferences
Payment Methods
Add, remove, and manage your payment information
- Add new payment method
- Update card information
- Set default payment
- View payment history
Notification Preferences
Customize how and when you receive notifications
- Email notification settings
- Push notification settings
- SMS preferences
- Marketing communications
Account Deletion
Permanently delete your account and all associated data
- Download your data
- Cancel active subscriptions
- Understand deletion consequences
- Complete deletion process
Common Account Issues
Quick solutions to frequently encountered problems
Can't log in to my account
Reset your password or check if your account is verified
Steps to resolve:
- Try resetting your password using the 'Forgot Password' link
- Check your email for verification messages
- Clear your browser cache and cookies
- Contact support if the issue persists
Didn't receive verification email
Check spam folder and request a new verification email
Steps to resolve:
- Check your spam/junk folder
- Make sure you entered the correct email address
- Request a new verification email from your profile
- Add our domain to your email whitelist
Two-factor authentication not working
Sync your device time or use backup codes
Steps to resolve:
- Make sure your device time is synchronized
- Try using backup codes if available
- Remove and re-add the authenticator app
- Contact support for help disabling 2FA temporarily
Payment method declined
Update payment information or contact your bank
Steps to resolve:
- Check if your card information is correct
- Ensure you have sufficient funds
- Contact your bank about the transaction
- Try a different payment method
Still Need Help?
Our support team is here to help you with any account-related questions