Payment & Billing
Everything you need to know about payments, billing, subscriptions, and managing your financial information on Ajarni.
Your Payments Are Secure
We use industry-leading security measures to protect your financial information
256-bit SSL Encryption
All payment data is encrypted during transmission
PCI DSS Compliance
We meet the highest security standards for payment processing
Fraud Detection
Advanced algorithms monitor for suspicious activities
Secure Storage
Payment information is stored securely and never shared
Payment & Billing Topics
Find detailed information about managing your payments and billing
Payment Methods
Add, update, and manage your payment methods securely
- Add credit/debit cards
- Set up digital wallets
- Bank transfer options
- Update payment information
Billing & Invoices
Understanding your bills, invoices, and payment history
- View payment history
- Download invoices
- Billing cycle information
- Tax documentation
Subscription Management
Manage your subscription plans and billing preferences
- Upgrade/downgrade plans
- Cancel subscriptions
- Auto-renewal settings
- Plan comparison
Payment Security
Keep your payment information safe and secure
- Two-factor authentication
- Fraud protection
- Secure payment processing
- Data encryption
Refunds & Disputes
Request refunds and resolve payment disputes
- Request refunds
- Dispute charges
- Chargeback process
- Resolution timeline
Payment Troubleshooting
Resolve common payment and billing issues
- Failed payment recovery
- Card declined issues
- Billing errors
- Account suspension
Current Pricing Plans
Choose the plan that best fits your needs
Free
- Basic property listing
- Standard support
- 5 photos per listing
Professional
- Unlimited listings
- Priority support
- Advanced analytics
- Professional photos
Enterprise
- Everything in Pro
- Custom integrations
- Dedicated manager
- API access
Common Payment Issues
Quick solutions to frequently encountered payment problems
Payment was declined
Check card details, expiry date, and available balance
Steps to resolve:
- 1Verify card number, expiry date, and CVV
- 2Check with your bank for any restrictions
- 3Ensure sufficient funds are available
- 4Try a different payment method
Double charged for the same service
Contact support with transaction details for investigation
Steps to resolve:
- 1Gather transaction IDs and receipts
- 2Check if it's a pending vs. completed charge
- 3Contact our billing support team
- 4Refund will be processed within 5-7 business days
Cannot access my invoices
Check your email or account billing section
Steps to resolve:
- 1Log into your account and go to Billing
- 2Check your email for invoice notifications
- 3Ensure your email address is up to date
- 4Contact support if invoices are missing
Subscription auto-renewed unexpectedly
Turn off auto-renewal in your account settings
Steps to resolve:
- 1Go to Account Settings > Subscription
- 2Turn off auto-renewal for future billing
- 3Review your subscription terms
- 4Contact support for refund eligibility